Terms of Service and Patient Governance
Aditya Hrudayalaya is committed to transparency and clinical precision. These terms define our mutual obligations and ensure the highest standard of heart care.
General Terms
By accessing the Aditya Hrudayalaya digital infrastructure or engaging with our clinical services, you acknowledge that you have read, understood, and agreed to be bound by the protocols outlined in this governance document. These terms constitute a legally binding agreement between the patient (or legal guardian) and Aditya Hrudayalaya.
Our services are strictly governed by the clinical standards of the National Health Authority and international cardiological best practices. Any deviation from these terms must be documented in a written addendum signed by our Chief Medical Officer.
Use of Website
The Aditya Hrudayalaya web portal is designed as a secure gateway for patient information and administrative coordination. Unauthorized attempts to bypass security measures or access data belonging to other clinical entities are strictly prohibited and will be prosecuted to the full extent of the law.
- check_circle Users must maintain the confidentiality of their medical record identifiers and multi-factor authentication credentials.
- check_circle Reproduction of clinical diagrams, proprietary surgical methodologies, or research data hosted on this site is prohibited without explicit consent.
Medical Disclaimer
This digital platform is for informational and scheduling purposes only. It is NOT a substitute for professional clinical diagnosis or emergency intervention.
If you are experiencing symptoms of a myocardial infarction (heart attack)—including chest pain, shortness of breath, or radiating pain in the left arm—discontinue use of this website immediately and dial emergency services (102/108) or proceed to the nearest Cardiac Emergency Unit.
Data points provided through self-assessment tools or chatbots are preliminary and do not constitute a formal diagnosis. Aditya Hrudayalaya accepts no liability for decisions made solely based on the digital content of this website.
Liability
Aditya Hrudayalaya, its board of directors, and clinical staff shall not be liable for any indirect, incidental, or consequential damages arising from the use of our digital platforms or any delay in clinical services due to technical infrastructure failures beyond our reasonable control.
Technical Faults
Liability is limited for interruptions caused by third-party ISPs or cloud infrastructure providers.
Patient Disclosure
The hospital is not liable for outcomes resulting from incomplete or inaccurate patient history disclosure.